Frequently Asked Questions
Repairs Are Usually FREE With Comprehensive Insurance
Frequently Asked Questions
We try to anticipate questions you might have about our services and provide the answers here. However, if you have any additional questions, please do not hesitate to give us a call at (206) 367-0107 or send us an email at info@usaautoglasswa.com.
How much damage can be repaired?
If the damage is less than 6″ long, our certified technician can repair it. Windshields with more severe damage will need to be replaced.
How can windshield repair be FREE for me?
The insurance company encourages repair (which prevents replacement), which is why they will waive your deductible for repair. It is a courtesy service that is provided to you and it is a service that you have paid for when you pay your insurance premiums.
The fact is that over 70% of all the windshields that are replaced each year could have been prevented if the original damage was repaired before it got any worse.
Will filing a glass claim count against my insurance premium?
Most insurance company will not count glass claims against you, they are generally considered a no fault claim and is not treated as a claim that you are at fault for. For further details, refer to your policy statement or contact your agent and/or your insurance provider.
Do I need to contact my insurance company or agent before I set up an appointment for services?
No, we are insurance approved and a preferred company. Our staff is train to answer any questions that you might have about the process. We will help you through the entire process. All that you need to have is your proof of insurance card, we will handle all of the paper work for you.
What if I do not have insurance coverage on the vehicle?
Unfortunately, the repair will not be free, but we do offer special cash price for the repair. Since all of our repairs come with a lifetime warranty, this is still a great alternative for replacement.
What is the warranty for windshield rock chip repair?
We guarantee that any and all of our repairs will not fail. If for any reason you are unsatisfied; we will refund 50% of the amount paid for the repair and apply it towards a replacement. It is our bonus to you for choicing to come back to us.
What is the warranty for auto glass replacement?
There is a lifetime warranty for auto glass replacement. We guarantee that the glass is installed properly, and that there is no air or water leak or any factory defects. If you have any concerns or questions, please give us a call or bring the vehicle to the shop.